Terms & Conditions

Effective Date: 10 March 2026

1. Introduction & Acceptance of Terms

Welcome to IASH Pharma. By accessing or using our website at https://pharma.iashindia.com/, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you must not use our website or services.

These Terms and Conditions apply to all visitors, users, and customers of IASH Pharma. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the revised terms.

2. Return & Refund Policy

2.1 Return Eligibility

  • Customers may request a return within 15 days from the date of purchase.
  • The product must be unused, unopened, and in its original packaging.
  • A valid purchase invoice or order confirmation must be provided at the time of the return request.
  • Products that have been opened, used, or tampered with will not be eligible for return.

2.2 Damaged, Defective, or Incorrect Products

  • If the product received is damaged, defective, or does not match your order, please contact our support team immediately upon receipt.
  • After verification of your claim, we will arrange a replacement or full refund as per our return policy.
  • Photographic evidence of the damaged or incorrect product may be requested during the verification process.

2.3 How to Initiate a Return

To initiate a return, please contact us via the details below within the eligible return window:

  • Email: iashindia18@gmail.com or contact@iashindia.com
  • Phone: +91-8955019734 or +91-9602081813
  • Address: 138-A Vasundhra Colony, Gopalpura Bypass, Tonk Road, Jaipur, Rajasthan 302018

Once your return request is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7–10 business days via the original payment method.

3. Shipping Policy

3.1 Shipping Charges

  • Orders above ₹1,000 qualify for free shipping across India.
  • For orders below ₹1,000, a flat shipping charge of ₹100 will be applied at checkout.

3.2 Delivery Timeline

  • Orders are usually delivered within 3–7 working days depending on the delivery location.
  • Delivery timelines may vary during public holidays, peak seasons, or due to unforeseen circumstances such as natural disasters or logistical delays.
  • Once an order is dispatched, a tracking number will be shared to monitor the delivery status.

3.3 Shipping Restrictions

We currently ship within India only. IASH Pharma is not responsible for any delays caused by the courier/logistics partner once the order has been handed over for delivery.

4. Medical Disclaimer

4.1 General Information Only

The information provided on this website (https://pharma.iashindia.com/) is intended for general informational purposes only. It does not constitute professional medical advice, diagnosis, or treatment. Always seek the guidance of a qualified and licensed doctor or other health professional with any questions you may have regarding a medical condition or medication.

4.2 Consult a Qualified Medical Professional

  • Always consult a qualified and registered doctor before taking any medicine or undergoing any treatment.
  • Medicines should be used strictly as prescribed by a licensed medical professional.
  • Do not self-medicate or alter prescribed dosages based on information available on this website.
  • If you are experiencing a medical emergency, contact your local emergency services immediately.

4.3 Limitation of Liability

The website owner, IASH Pharma, its directors, employees, and affiliates shall not be held responsible or liable for any health complications, adverse reactions, or damages arising from the misuse of medicines or reliance on the information provided on this website. Use of this information is entirely at your own risk.

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and product descriptions, is the property of IASH Pharma and is protected under applicable intellectual property laws. Unauthorized reproduction, distribution, or commercial use of any content from this website is strictly prohibited without prior written consent.

6. Privacy & Data Protection

IASH Pharma is committed to protecting your personal information. Any data collected through the website — including name, contact details, and order information — will be used solely for processing orders, customer support, and service improvement. We do not sell or share your personal information with third parties for marketing purposes.

For further details on how we collect, store, and use your personal data, please refer to our Privacy Policy available on the website.

7. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan, India.

8. Contact Us

For any queries, complaints, or support related to our Terms and Conditions, please reach out to us:

IASH Pharma

📍  138-A Vasundhra Colony, Gopalpura Bypass, Tonk Road,

       Jaipur, Rajasthan – 302018, India

📞  +91-8955019734  |  +91-9602081813

✉   iashindia18@gmail.com  |  contact@iashindia.com

🌐  https://pharma.iashindia.com/